Frequently Asked Questions (FAQs)

Answers teams usually ask before they integrate

Q1. What is Payvang?

Payvang moves money for Indian businesses: customer collections, salary runs, vendor payouts, recharge, and BBPS bill payments, through APIs and a dashboard.

Q2. Who is it for?

Startups, larger companies, retailers, developers, and technology partners who need collections, payouts, recharge, or bill payment inside their own product.

Q3. Is it secure?

Transfers are encrypted and checked. We work to RBI and NPCI rules, and card data is handled under PCI-DSS.

Q4. What can we switch on?

Pay-in, salary disbursement, vendor and bulk payouts, recharge, and BBPS utility bills. You do not have to take all of them.

Q5. How fast does a transfer move?

Where the rail allows it, collections, recharges, bill payments, and payouts are processed as they are submitted, and you get a status back.

Q6. Which bills does BBPS cover?

Electricity, water, gas, broadband, insurance premiums, and other categories on NPCI's BBPS network.

Q7. Do we need a payments engineer?

You need someone who can call an API. The docs, the sandbox, and our technical desk cover the rest.

Q8. Can we see a transfer while it is moving?

Yes. The dashboard shows live status and the reports accounts uses to reconcile.

Q9. How do we reach you?

Phone, email, and chat, including outside office hours, for both product questions and a payment that is stuck.

Q10. Do invoices follow GST?

Yes. Billing and invoices follow India's GST rules.